Privacy Policy Last updated: February 3, 2026

KinkyDolls.com ("we", "us", "our", "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://kinkydolls.com (the "Site"), place an order, contact us, or otherwise interact with our services.

This Policy applies to all users of the Site, including customers in the European Union (subject to GDPR), California (subject to CCPA/CPRA), and other jurisdictions.

1. Information We Collect

1.1 Information you provide directly When you place an order, use the contact / checkout form, or create an account, we may collect:

  • First name and last name
  • Email address
  • Phone number
  • Delivery address (street, city, postal code, country)
  • Billing information (handled by PayPal – we do not store full card details)
  • Any message or comment you send via the contact form

1.2 Information collected automatically

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited, time spent, referring page
  • Device information We collect this via cookies and similar technologies (see our Cookie Policy for details).

1.3 Payment information We use PayPal as our payment processor. We do not collect or store your full credit card or PayPal login details. All payment processing occurs on PayPal's secure servers. See PayPal Privacy Policy: https://www.paypal.com/legalhub/privacy-full

2. How We Use Your Information We use your personal information to:

  • Process and fulfill your orders (including shipping)
  • Communicate with you about your order, deliveries, returns, or support requests
  • Send transactional emails (order confirmation, shipping updates)
  • Improve our Site and services (via Google Analytics – anonymized data)
  • Prevent fraud and ensure Site security
  • Comply with legal obligations We do not use your data for automated decision-making or profiling that produces legal effects.

3. Legal Basis for Processing (GDPR) For EU/EEA users, we process personal data on the following bases:

  • Performance of a contract (order fulfillment, delivery)
  • Legitimate interests (Site improvement, fraud prevention, analytics with minimal data)
  • Consent (non-essential cookies, optional marketing – currently none)
  • Legal obligation (tax, accounting)

4. Sharing Your Information We share your personal information only with:

  • PayPal — for payment processing
  • Shipping / logistics partners — to deliver your order (name, address, phone)
  • Google Ireland Limited / Google LLC — for anonymized analytics via Google Analytics
  • Service providers (hosting, email delivery) under strict confidentiality We do not sell your personal data. We do not share it with third parties for marketing purposes.

5. International Data Transfers Some recipients (Google, PayPal) are located in the United States. We rely on Standard Contractual Clauses, adequacy decisions, or other safeguards approved by the European Commission for GDPR transfers.

6. Data Retention We keep your personal data only as long as necessary:

  • Order data — 6 years (accounting/legal requirements)
  • Contact form inquiries — 12 months
  • Analytics data — up to 26 months (Google Analytics default, anonymized)

7. Your Rights Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where processing is based on consent)
  • Lodge a complaint with a supervisory authority (e.g., ICO in UK, your national DPA in EU) To exercise these rights, email us at info@kinkydolls.com

8. CCPA / CPRA (California Residents) You have the right to know what personal information we collect, request deletion, and opt-out of any "sale" of personal information (we do not sell data). Submit requests to info@kinkydolls.com

9. Children Our Site and services are not directed to individuals under 18. We do not knowingly collect data from children under 18.

10. Security We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

11. Changes to this Policy We may update this Privacy Policy. Changes will be posted here with an updated date. Significant changes may be notified via email or Site notice.

12. Contact Us For any privacy questions or requests: Email: info@kinkydolls.com

By using the Site, placing an order, or submitting personal information, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.